General Terms & Conditions

These conditions are an integral part of the contract, to the exclusion of the customer's own conditions. They may only be deviated from in writing. The customer expressly acknowledges having read these terms and conditions and approves of them in their entirety and without reservation.

INVOICING AND PAYMENT

The invoices of Expert Academy, Premium Coaching and Top Speaker (Advitas BV) are payable on the due date mentioned on the invoice, unless otherwise agreed.

After approval of the date(s), you will receive 2 invoices from us:

PREPAYMENT INVOICE: 50% upon confirmation of the agreement, payable as an advance for the service.

FINAL INVOICE: 50% immediately upon completion of the service.

In some exceptional cases and for long-term contracts, an advance invoice may be waived.

LATE PAYMENT

In the event of late payment of an invoice, interest will be charged, ipso jure and without notice of default, at a rate of 2% per month from the invoice date. All disputes concerning an invoice must be notified to TopSpeaker's accounts department in writing (by e-mail with acknowledgement of receipt, by registered letter, by fax with acknowledgement of receipt) within 8 calendar days of receipt.

CANCELLATION CONDITIONS

Do you wish to cancel or reschedule a booking? The following procedures and rules apply:

The cancellation or transfer must be confirmed in writing (by e-mail, letter or fax)

In the event of cancellation or change of booking up to and including 30 calendar days before the start of the service, no fee is payable;

In the event of cancellation or change between 29 and 14 calendar days before the start of the performance, a fee of 50% of the agreed price shall be payable;

If cancelled or postponed less than 14 calendar days before the start of the performance, the full participation fee is due;

Flexibility:

A (spontaneous) strike, traffic jams, illness, weather conditions or other calamities are under no circumstances a reason to cancel or change a date free of charge.

Expert Academy, Premium Coaching and Top Speaker do everything they can in case of calamities to think of an alternative: change of location, change of the content of the training...

DISPUTES AND JURISDICTION

All disputes relating to the general terms and conditions and the agreement are governed by Belgian law. Any disputes or controversies arising from this agreement or relating to these general terms and conditions shall be submitted to the exclusive jurisdiction of the courts of Antwerp.

LIABILITY, PRIVACY AND RIGHTS

Although Topspreker (Advitas BVBA) makes every effort to present the information on the website correctly, it is exceptionally possible that certain information may contain errors. If a mention on the website contains an obvious mistake, Topspreker reserves the right to cancel any orders that were placed on the basis of this obvious mistake.

The data that the customer enters via this site are governed by the general privacy provisions of Topspreker. The customer is responsible for the correct communication of his/her data, as well as for any changes in these data. Topspreker can not be held responsible for the use of data that were changed by the customer, but were not communicated to Topspreker.

Topspreker retains all intellectual rights to the services it offers. In no way can a booking be considered as a transfer of these rights, unless expressly stated otherwise.

Last revised version: 8/01/2021