Privacy
TOPSPREKER (Advitas BV) values your privacy. We believe that the protection of your personal data is essential. Should we process your personal data, we will do so in accordance with GDPR and the General Data Protection Regulation of 27 April 2016 ("AVG").
Below we describe policies in this regard that apply to all TOPSPREKER web pages and websites.
Through this privacy statement, we want to provide you with clarity on:
Who is the data controller ( PART I)
What processing operations we carry out ( PART II)
What rights you have with regard to these processing operations (PART III).
You are therefore kindly invited to read this privacy statement carefully and to do so regularly. After all, future amendments cannot be ruled out.
Should anything be unclear, please contact TOPSPREKER at privacy@topspreker.be.
PART I. Controller
The data concerned shall be processed by TOPSPREKER, Mechelsesteenweg 109, 2018 Antwerp 0891.725.750. Under the AVG, TOPSPREKER is considered the controller, meaning that TOPSPREKER is responsible for the correct processing of the data concerned, and that, should you have any questions or wish to exercise your rights with regard to the data processing, you may simply contact TOPSPREKER:
TOPSPREKER
Mechelsesteenweg 109
2018 Antwerp
ondernemingsnummer: 0891.725.750
+32 3 235 32 49 (BE)
+31 20 771 66 40 (NL)
PART II. Purposes of the processing
Depending on the service you are using, TOPSPREKER will process your personal data in the manner set out below. For each of these processing purposes, you have the rights set out in PART III. TOPSPREKER endeavours not to transfer your data to third countries which are not covered by an EU adequacy decision. Should this exceptionally be the case, we will specifically inform you of this.
Customer management
When you place an order, register for an information session, network event, coaching, training or coaching course, or enter into a contract with TOPSPREKER in any other way, we process the requested data because we need them for the execution of the contract. Without these data, TOPSPREKER cannot execute the contract. Within that purpose, the data shall only be passed on to processors (such as integrated sectors and software suppliers) who are to be engaged for the execution of the contract. After the end of the contract, your data will be kept for a period of 10 years (as legal claims based on the contract may be filed for up to 10 years after the date). After that, the data concerned will be deleted.
Based on our legitimate business interests, TOPSPREKER reserves the right to use the data concerned for profiling and direct marketing purposes (see below). Your rights with regard to this processing are set out in PART III.
Visiting our website
If you visit our website, based on our legitimate business interests, "cookies" may be placed on your device's hard drive in order to better tailor the site to the needs of the returning visitor and to monitor your browsing habits for the purposes of automatic processing and profiling (see below). Detailed information on these cookies, the automatic processing involved and your rights in this respect can be found in our cookie statement. The personal data that TOPSPREKER obtains as a result of your visit to our website may be included in prospecting files on the grounds of our legitimate business interests (see below).
The data we obtain as a result of your visit will be retained for 5 years after your visit (limitation period for non-contractual liability). Your rights with regard to this processing are described in PART III.
Profiling
TOPSPREKER reserves the right to use the data it collects about you as part of the automated processing of such personal data, which may be used to evaluate personal aspects, such as your personal preferences or interests, in order to provide you with information and offers that may be of interest to you. These automatic processing operations are based on the logic that you have consented to TOPSPREKER's website(s) and online applications recording your behaviour in order to provide you with content relevant to you. Automatic processing relates to data acquired by TOPSPREKER directly from you, or data acquired from third parties. In the latter case, TOPSPREKER will always inform you from whom it has obtained your data. These details will be passed on to processors engaged by TOPSPREKER to carry out the automated processing.
Such automated processing is carried out based on our legitimate business interests, but you may always object, free of charge and in a simple manner, by simply notifying us at privacy@TOPSPREKER.be, subject to proof of your identity (copy of identity card). In this event, TOPSPREKER will also no longer be able to maintain your preferences, which may result in us having to request certain information again each time we provide further services. These details will in principle be retained for 5 years, unless they were obtained as a result of a purpose for which we need them for a longer period. Based on its legitimate interest in doing business, TOPSPREKER reserves the right to pass on the results of the profiling to its commercial partners (see below). Your rights with regard to this processing are set out in PART III.
Direct Marketing
TOPSPREKER reserves the right to use the information it holds on you for the purposes of direct marketing. If you are a customer or participant in one of our training courses, coaching sessions or other services, this will be based on our legitimate business interests. Via this direct marketing, we can provide you with information and offers that may be of interest to you. These are the details that TOPSPREKER has obtained directly from you. These details will not be passed on to third parties other than the processors engaged by TOPSPREKER to carry out the direct marketing. In principle, these details will be retained for 10 years or 5 years for members and customers respectively.
You have the right to object to this processing at any time by simply sending an email to privacy@TOPSPREKER.be, subject to proof of your identity (copy of identity card). In this case, you will be unsubscribed from all our communication channels.
Since, for technical reasons, it is not possible to unsubscribe selectively, we will then be obliged to automatically unsubscribe you from all generic mailings, which means that you will no longer receive any general information or commercial messages. Every mailing you receive will also contain the possibility to unsubscribe from that specific mailing.
With regard to other persons or prospects, TOPSPREKER shall only process the personal data concerned for the purposes of direct marketing on the basis of their consent. Those concerned shall have the right to withdraw their consent at any time upon simple request to privacy@TOPSPREKER.be. Your rights with regard to this processing are described in PART III.
Prospecting
TOPSPREKER reserves the right, based on its legitimate business interests, to prospect for data of customers, visitors to the website, or persons who come into contact with TOPSPREKER in any other way. Pursuant to our same legitimate interest, these details may be passed on to partners (see above). Otherwise, these details will only be used by processors engaged by us for the purposes of our data management.
In principle, these data are kept for a period of 5 years, unless it concerns data obtained for a purpose for which we need them for a longer period.
You have the right at any time to object to this processing by simply informing us at privacy@TOPSPREKER.be, subject to proof of your identity (copy of identity card). If you object, you will be unsubscribed from our communication channels. Your rights with regard to this processing are described in PART III.
Participation in competitions
When you participate in a competition organized by TOPSPREKER, we process the requested data as we need it for the execution of the contract. Without those details, TOPSPREKER cannot execute the contract, and therefore you cannot participate in the contest. For this purpose, the data is only passed on to processors (such as software suppliers) who must be engaged to execute the contract and to the co-organisers. After the end of the agreement, the data is retained for 10 years (as legal claims based on the agreement may be made up to 10 years after the date). After that, the data concerned will be deleted.
Based on our legitimate business interests, TOPSPREKER also passes on the data concerned to commercial partners (see above) and uses it for profiling and direct marketing (see above). Your rights in relation to this processing are set out in PART III.
Public vote in competitions
When you participate in a competition organised by TOPSPREKER by casting your vote in a public vote, we will process the data requested because we need it in our legitimate interest to verify the proper functioning of the competition. Only the data necessary to detect abuses in the voting process is requested. For this purpose, the data is only passed on to processors (such as software suppliers) who must be involved in the organisation of the competition and to the co-organisers. This data is retained for a period of 5 years (as legal claims based on extra-contractual liability may be made up to 5 years from the date). Thereafter the data in question will be deleted. Your rights in relation to this processing are described in PART III.
PART III. Your rights in relation to the processing of your data
Your rights
In addition to the right to withdraw any consent you may have given, subject to proof of identity (copy of identity card), you have several rights relating to the processing operations (as described above) carried out by TOPSPREKER. You may exercise these rights free of charge and upon simple request to privacy@TOPSPREKER.be:
Right of inspection
You have the right to ask us whether we are processing data relating to you now, and if so, to gain access to that data.
You also have the right to request an overview of the entities that receive your data through TOPSPREKER, for each processing operation.
Right to rectification
You have the right to request immediate correction of any inaccurate data, or to have incomplete data completed.
Right to erasure
You have the right to have personal data erased without unreasonable delay if
the processing of that data is no longer necessary for the purpose for which it was collected by TOPSPREKER;
You have withdrawn any consent given;
You object to further processing;
the personal data are unlawfully processed by TOPSPREKER;
this is necessary in order to comply with a legal obligation;
the personal data were allegedly collected in connection with an offer of information society services to a child (under 13 years of age).
Right to restriction of processing
You have the right to obtain a restriction of the processing if you dispute the accuracy of the personal data held by us, the processing is unlawful and you oppose the deletion of the personal data, TOPSPREKER no longer needs these data while you still need them for the establishment, exercise or substantiation of a legal claim, or pending an answer to the question of whether TOPSPREKER's legitimate grounds outweigh yours if you have objected to the processing on the basis of our legitimate interest.
Right of Transferability
You have the right to ask us to obtain the personal data we have obtained from you in a structured, commonly used and machine-readable form and to transfer that data to another controller, if the processing by TOPSPREKER is based on your consent or the processing is carried out by automated means.
Breach in connection with your personal data
TOPSPREKER shall make every effort to protect the personal data we process against loss, misuse or falsification. If a breach of your personal data should nevertheless occur, and this breach poses a high risk to your rights and freedoms, TOPSPREKER will notify you of this breach without delay, under conditions set out in the AVG.
Complaints
Should you nevertheless have a complaint for any reason regarding the processing of your personal data, you may contact the Commission for the Protection of Privacy (rue du Peinture 35, 1000 Brussels - commission@privacycommission.be).